Shipping policy
SHIPPING POLICY
Last updated: August 9, 2026
CALVORAE currently ships to eligible addresses within the United States.
ORDER PROCESSING
Orders are generally processed within 1–2 business days after payment is successfully confirmed.
Orders placed on weekends or public holidays will normally begin processing on the next business day.
During periods of high demand, promotions, holidays, severe weather, or carrier disruptions, processing may take longer.
ESTIMATED DELIVERY
Estimated U.S. delivery time is generally 5–7 business days after the order has been processed.
Delivery estimates are not guarantees. Actual delivery time may vary depending on the destination, carrier operations, weather, service interruptions, and other circumstances outside our control.
SHIPPING COSTS
Available shipping methods and charges will be displayed during checkout. Free shipping promotions apply only when the order meets the conditions shown on our website or at checkout.
ORDER TRACKING
When tracking is available, you will receive a shipping confirmation email containing the tracking number.
Tracking information may require 24–48 hours to update after the carrier receives the package.
ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate shipping address.
Please review your address before completing checkout. If you notice an error, contact support@calvorae.online immediately.
We cannot guarantee that an address can be changed after processing has started. Additional shipping fees caused by an incorrect or incomplete address may be the customer’s responsibility.
DELIVERY DELAYS
CALVORAE is not responsible for carrier delays caused by:
• Severe weather
• Natural disasters
• Transportation disruptions
• High seasonal demand
• Customs or government actions
• Incorrect or incomplete addresses
• Events outside our reasonable control
We will provide reasonable assistance when a shipment is delayed.
PACKAGES MARKED DELIVERED
If tracking shows that your package was delivered but you cannot locate it:
-
Check around the delivery location.
-
Ask household members or neighbors.
-
Allow up to 48 hours, as some carriers scan packages before final delivery.
-
Contact the shipping carrier.
-
Email support@calvorae.online if the package remains missing.
LOST OR DAMAGED PACKAGES
If a package appears lost in transit or arrives damaged, contact us with your order number, photographs, and any available carrier information.
Claims for damaged deliveries should be submitted within 7 days after delivery.
RETURNED PACKAGES
If a package is returned because of an incorrect address, refused delivery, or repeated unsuccessful delivery attempts, additional shipping charges may apply before it can be resent.
MULTIPLE PACKAGES
Items from the same order may occasionally be shipped separately. If this happens, you may receive more than one tracking number.
CONTACT US
For shipping assistance, contact:
CALVORAE
Email: support@calvorae.online
Website: https://calvorae.online